Understand common signs without asking volunteers to diagnose or investigate.
For volunteers and volunteer coordinators
Know what to notice—and what to do next.
Volunteers need clear boundaries, not professional jargon. Dragonfly builds proportionate safeguarding awareness, safer responses and confidence about when to involve the right person.
Use calm, honest language and avoid promises that cannot be kept.
Record what matters and pass concerns to the responsible safeguarding lead.
Proportionate by design
Useful learning without turning volunteers into practitioners.
Select a short safeguarding foundation, add only the awareness topics relevant to the service and keep practical response prompts available afterwards.
A safe starting point.
Safeguarding essentials, confidentiality, boundaries and the organisation’s reporting route.
Relevant awareness.
Add exploitation, domestic abuse, self-harm or vulnerable-adult learning only where the role may encounter it.
Simple oversight.
Assign a tailored package, avoid duplicate modules and see completion without maintaining a separate spreadsheet.
Start proportionately
Give volunteers clarity for the difficult moment.
Tell us who your volunteers support and what responsibilities they actually hold. We will help you avoid both under-training and unnecessary overload.