Compliance CPD module

GDPR and Information Governance

Data protection, confidentiality, information sharing decisions and consent in practice. Built around professional judgement, not passive clicking.

⏱ 20 minCPD recordCertificateFoundationApplied
âś“ Last reviewed: January 2025Aligned with UK GDPR / Data Protection Act 2018
Why this module matters

Learning that helps staff decide what to do next.

Data protection, confidentiality, information sharing decisions and consent in practice.

Dragonfly modules are designed for people supporting children, adults and vulnerable communities. The goal is not simply to pass a quiz. The goal is to build the language, confidence and professional judgement needed in real practice.

Learning outcomes

  • Understand the difference between confidentiality, consent and lawful information sharing.
  • Recognise when risk, capacity or safeguarding concerns change the decision.
  • Practise proportionate recording and escalation decisions.
  • Explain why a decision was lawful, necessary and professionally defensible.
Professional judgement assessment preview

A practitioner receives a request for information about a child from another service. The parent has not given clear consent, but the request mentions possible risk. What should the learner practise?

A. Check the purpose, risk and lawful basis, share only what is necessary if justified, record the rationale and escalate safeguarding uncertainty rather than hiding behind consent.
B. Refuse to share anything until written consent is obtained, because confidentiality always prevents information sharing unless a form has been signed.
C. Send the full case record to avoid missing anything important, then allow the receiving agency to decide which parts are relevant.
D. Discuss the situation informally with colleagues first, but avoid recording the decision until everyone agrees what should have happened.

Preferred answer: A. The strongest response balances privacy, safeguarding and proportionality. GDPR does not prevent lawful sharing, but decisions must be purposeful, necessary and recorded.

Assessment design: Dragonfly uses sample scenarios with plausible distractors, balanced answer lengths and deliberate complexity checks so staff have to read carefully rather than guess the longest or most detailed option.

Who this module is for

Schools, charities, children’s services, adult support teams and frontline organisations needing inspection-ready CPD.

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